Wishlist
Menu
Wishlist
Wishlist
0 Cart
Cart empty

  • Category
  • Menu
  • Home
  •  
  • Return Policy

Return Policy

Return Policy

At Sirulika, every product is carefully inspected before dispatch to ensure it reaches you in excellent condition. Since our products are handcrafted, slight variations in weave, texture, and colour are a natural characteristic of authentic handloom products and should not be considered defects.

1. Return Eligibility

We accept return, refund, or replacement requests only if the product is received in a damaged condition.

To be eligible, you must:

  • Initiate your return request within 24–48 hours of receiving the order.
  • Provide clear photographs of the damaged product and its packaging.
  • Submit a short, uncut, 360-degree unboxing video showing the package being opened from the sealed condition. This video serves as proof for claims involving damaged, defective, or missing items.

Important: Claims submitted without an uncut unboxing video may not be eligible for return, replacement, or refund.

2. Non-Returnable Situations

Returns, refunds, or replacements will not be accepted for:

  • Change of mind after purchase.
  • Colour variations caused by screen or device display settings.
  • Minor irregularities that are inherent to handcrafted and handwoven products.
  • Incorrect selection of product, design, or colour by the customer.
  • Requests made after the 48-hour reporting window.
  • Products that have been used, washed, altered, or damaged after delivery.

3. Return Process

  1. Contact our customer support within 24–48 hours of delivery.
  2. Share your order number, photographs of the damaged product, and the required uncut 360-degree unboxing video.
  3. Our team will review the claim and verify the issue.
  4. If approved, we will arrange the appropriate resolution.

4. Refunds & Replacements

After verification of the claim, Sirulika will, at its discretion:

  • Replace the damaged product (subject to stock availability), or
  • Issue a refund if a replacement is unavailable.

Approved refunds will be processed to the original payment method within 5–7 business days after the returned product is received and inspected, where applicable.

5. Important Note

Please record a short, uncut, 360-degree unboxing video while opening your package. This is mandatory proof for any claim regarding damaged, defective, or missing items and helps us resolve your request quickly and fairly.

6. Contact Us

For any questions regarding returns, refunds, or replacements, please contact our customer support team through the contact details provided on our website.

Brief About Odisha

Brief About Odisha

Odisha, a state in eastern India, is a treasure trove of rich cultural heritage and traditions. Here's a brief overview:

Culture

1. Diverse Influences: Odisha's culture has been shaped by various influences, including Hindu, Buddhist, and Jain traditions.

2. Temple Architecture: The state is famous for its magnificent temples, such as the Puri Jagannath Temple, Konark Sun Temple, and Mukteshvara Temple.

3. Festivals: Odisha celebrates various festivals, including Rath Yatra (Chariot Festival), Durga Puja, and Odia New Year (Pana Sankranti).

Odisha Culture
Odisha Traditions

Traditions

1. Handloom and Textiles: Odisha is renowned for its exquisite handloom products, such as Sambalpuri sarees, Bomkai sarees, and Patta paintings.

2. Classical Dance: Odissi, a classical dance form, originated in Odisha and is known for its elegance and expressiveness.

3. Cuisine: Odia cuisine is known for its unique flavors and dishes, such as Pakhala (fermented rice), Dalma (lentil-based dish), and Chhena Poda (sweet cottage cheese dessert).

4. Folk Arts: Odisha has a rich tradition of folk arts, including Odia folk music, folk dance, and storytelling.

Values

1. Spirituality: Odisha is known for its spiritual significance, with many sacred temples and pilgrimage sites.

2. Hospitality: Odias are known for their warm hospitality and welcoming nature.

3. Community: Family and community ties are strong in Odisha, with many festivals and traditions centered around community celebrations.

Overall, Odisha's culture and traditions are a vibrant reflection of its rich history, artistry, and spirituality.

Odisha Values
Sirulika's Objective

About Sirulika and it’s Objectives

Sirulika's Objective

Inspired by the sacred Siruli Mahavir Temple, our mission is to promote Odisha's rich cultural heritage through its exquisite handlooms and handicrafts. We aim to connect customers worldwide with authentic, handmade products directly from local artisans, ensuring fair trade practices and quality craftsmanship.

Our Goals:

  • Authenticity: Offer genuine, handcrafted products that showcase Odisha's unique cultural identity
  • Direct Trade: Eliminate middlemen and empower local weavers and artisans
  • Customer Satisfaction: Deliver exceptional customer experiences through prompt service, quality products, and personalized engagement
  • Emotional Connection: Foster a deep emotional bond between our customers and the brand, rooted in our shared values of authenticity and cultural appreciation
  • Growth: Initially focus on trading handlooms, with future plans to develop our own designs and manufacturing capabilities

By staying true to our values and mission, we aim to become a leading platform for Odisha's artisanal products, while making a positive impact on the lives of local artisans and their communities.

By building strong partnerships with artisan communities, Sirulika also seeks to preserve traditional skills and techniques that have been passed down through generations. We are committed to continuous innovation and expanding our reach, ensuring that Odisha's vibrant culture remains celebrated on a global scale.

Odisha Handlooms

Odisha Handloom Sarees

Odisha handloom sarees are renowned for their exquisite craftsmanship, vibrant colors, and intricate designs, reflecting the state's rich cultural heritage. These sarees are woven using traditional techniques, such as Ikat (Bandha) and Sambalpuri, which involve resist-dyeing yarns to create unique patterns.

Khandua Silk Saree

A traditional handloom treasure from Odisha, woven in Nuapatna and Maniabandha villages, featuring intricate motifs inspired by temple architecture and divine symbols.

Sambalpuri Saree

Known for its culturally significant motifs, inspired by local mythology, coastal environment, and marriage contexts, these sarees are woven in western Odisha clusters.

Kotpad Ikat Saree

Features soft, blurred patterns created using natural dyes, showcasing the exquisite craftsmanship of master weavers.

Bomkai Saree

A traditional handloom product from Odisha, known for its vibrant colors, intricate patterns, and geometric designs.

Characteristics

  • Intricate Designs: Odisha handloom sarees feature intricate designs, often inspired by nature, mythology, and local culture.
  • High-Quality Fabric: These sarees are made from high-quality fabrics like silk, cotton, and tassar silk, ensuring comfort and durability.
  • Traditional Techniques: Skilled artisans employ traditional weaving techniques, such as Ikat and Sambalpuri, to create these exquisite sarees.
  • Natural Dyes: Many Odisha handloom sarees use natural dyes, making them eco-friendly and unique.

Occasions

Festive Wear

Odisha handloom sarees are perfect for festive occasions, cultural events, and traditional celebrations.

Weddings

These sarees make stunning wedding attire, symbolizing elegance, refinement, and cultural heritage.

Casual Wear

Lightweight and breathable Odisha handloom sarees are also suitable for casual, everyday wear.

Your experience on this site will be improved by allowing cookies.